Day one – 30 November 2017
- Dr. Abdel Labbi – Manager, IBM Watson Innovations
10:30h.- Coffee break
11:00h.- Session I – Potential and impact for the tourism industry
Moderator: Dr. Marta Jacob, Universitat de les Illes Balears
- Dr. Xavier Varona, Universitat de les Illes Balears
- Mr. José Luis Salcedo, Digital Reinventor and Cognitive Lead for Distribution Sector at IBM Global Business Services
- Mr. Alberto de Torres, CEO of Nektiu
- Dr Daniel Borrajo, Carlos III University
12:30h.- Session II – Artificial intelligence and the choice of tourism supply
- Mr. Javier Andrés – Founder and CEO at Roomdi
- Dr. Carles Sierra, Instituto de Investigación en Inteligencia Artificial - IIIA, CSIC
- Mr. Raúl Jiménez, CEO at Minube
- Dr. Miguel Escalona, Senior Data Scientist at Barceló Hotel Group
14:00h.- Lunch
15:00h. - 18:00h.- Brokerage Event
16:00h.- Workshop – How to design Artificial Intelligence solutions for the tourism industry
Leader: Mr Alberto de Torres, CEO of Nektiu
18:00h.-End of sessions
Day two - 1 December 2017
9:30h.- Session III – Artificial intelligence and the travel experience
Moderator: Dr. Joan Enric Capellà, Founder at SOM
- Mr. Stephan Wirths, Senior roboticist at Savioke
- Mr. David Benito, Mobile, Innovation & SEO at Melia Hotels International
- Mr. Victor Fernández, CEO at Room Mate Hotels
11:00h.- Coffee break
11:30h.- Session IV- Customer loyalty and social reputation
Moderator: Dr. Diego Ramón Medina, Universidad de las Palmas de Gran Canaria
- Dr. Thorsten Teichert, Chair of Marketing and Innovation at the University of Hamburg
- Ms. Fiona Gillen, VP Marketing at ReviewPro
- Ms. Mar Muñoz, Tourism Big Data Strategist at IT Travel Services
13:00h.- Round table – Final conclusions and future trends
Moderator: Dr. Juan Mulet
14:00h.- Close of seminar
Bilateral Talks
- Participants40
- Meetings Requested62
- Meetings Accepted18
Participants
- Cyprus 1
- France 7
- Serbia 2
- Spain 32
- Switzerland 1
- Total of Participants43
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- After Event109471